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Comfortable like your home!

Contact info:

Tel: +84 4 39232415

Fax: +84 4 39232902

Add: 55 Bat su - Hang bo - Hoan kiem - Hanoi

The bestVietnam luxury hotels include the famous Vietnam luxury Hanoi hotels. Vietnam Hotel Hanoi. Joy is luxurious and is as comfortable as your home.
HOTEL FACILITIES

Thank you for your belief in our hotel's services. During the summer we always provide discounts on our room prices and local tours. Please contact us to ensure you get the best prices. We hope you'll enjoy a comfortable and unforgettable vacation in Vietnam and staff at our hotel

Hotel services

· visa, passport issue

· 24 hours Doctor service

· 24hours Security Available

· Organizing Domantic and international tours

· All kinds of ticket booking

· Money Exchange

· Massage, Laundry, Office services

· Free tourism information

· Car, Motobike, Bike for rent

· Breakfast included

· Internet access

· Airport pick up

· Luggage Storage

· Telephone/Fax Facilities

· Travel desk/travel infor

· Laundry Service

· Bicycle service

· Credit cards accepted

· children Friendly

· 24 hours Reception

· bike, motobike, Car for rent.

Included daily buffet breakfast in the lobby restaurant.

Tax and free internet in rooms and lobby (ADSL, tea or coffee, flowers, fresh fruits.

All non-guaranteed reservations will be held until 6.00pm

Requirements for late check-in after 6.00pm please inform us by email or phone before.

Check-in time is at 13:00.

Check-out time is at 12.00 noon.

Payment in Cash without charging.

Payment by Traveler Cheque is surcharged 4%.

Payment by Master, Visa, JCB is surcharged 4%.

Payment by AMEX is surcharged 5%.

The discount rates are inclusive of 5% service charge and 10% of government tax.

The public rates will prevail over the discount rate after December 2008, unless other promotion is published.

Cancellation Policies:

Cancellations must be made before 48:00 of time check-in no charges.

Cancellations must be made after 36:00 of time check-in must be charge 50% amount of first night.

Cancellations must be made after 24:00 of time check-in must be charge full amount of first night.

Notes:

All vehicles are new, air-conditioning, in good condition
The hotel personnel holding a placard with the guest’ name on will await at the airport terminal upon the guest’s arrival
Prices are inclusive of all tolls
Please be careful when you arrive at the Airport and you should ask the taxi driver to take you driectly to our hotel NOT the others.